Shipping policy
We are sure that you will love the products. In case you are not satisfied with your purchase, drop us a mail within 2 days of delivery with details at [email protected] with “Returns and Replacement” as a subject and we will get back to you
In case you received the wrong item.
Drop us an email at [email protected] or call us at +91-7683033153 within 2 days of the date of delivery. Our customer care team will contact you and resolve it at the earliest.
In case you received a damaged item.
Drop us an email with your order id and the picture of the damaged product at [email protected] or call at +91-7683033153 within 2 days of the date of delivery. Our customer care team will look into the matter and resolve it at the earliest.
In case you simply did not like an item.
Drop us an email at [email protected] or call at +91-7683033153. Our customer care team will help you with your queries and resolve them within 72 hours.
In case you need to cancel your order.
You can cancel an order within 3 hours of placing the order.
Shipping charges on purchase.
There are regional shipping fees, please check the shipping fee for your region/area before making placing the order.
Note:- Order will be shipped within 2 days of placing the orders.
Conditions where a product can be returned or refunded:
- Wrong product delivered
- Expired product delivered
- Damaged product delivered – Physical damage/ tampered product or packaging
- Incomplete order – missing products
Note:- Kindly allow 36 – 48 hrs to process the refund. Refund will be processed using same payment method using which the payment accepted.
Conditions where refund/return requests will not be processed
- Opened/ used/ altered products.
- Original packaging (mono cartons, labels, etc.) missing.
- The return/ replacement request is generated after 7 days from the date of delivery.
- The damaged/ missing product is reported after 2 days from the date of delivery.
- Any orders placed during the offer period, valid across all products available on the website, will not be entertained for cancellations, returns & refunds
Note: In case of unforeseen circumstances, the brand reserves full rights to void the shipment and process a refund in case of the applicable order.